Nicki

Re: Patient GC

Dear President of the Medical staff Office,

I am writing this letter in appreciation of the successful outcome of my father’s hospitalization at your hospital under the supervision of Dr. Vito Mazzoccoli. My father GC was transferred from the nursing home to the emergency room of your hospital on 5/29/06, due to severe respiratory distress, fever and confusion. During his emergency room stay, despite all efforts, he continued to deteriorate with increasing difficulty breathing and was ultimately intubated by the emergency room physician and connected to a ventilator. The emergency room physician told us that my father was going to be admitted to the intensive care floor, under the medical supervision of the on-call physician, Dr. Vito Mazzoccoli.

We were extremely concerned about my father’s condition, considering that he suffers from several concurrent medical problems, including diabetes, Parkinson’s disease, anemia, hypertension, dysphagia secondary to multiple strokes suffered in the past with subsequent PEG tube insertion. We were wondering whether the assigned physician would have been able to manage the case, until we met Dr. Mazzoccoli at my father’s bedside.

Dr. Mazzoccoli spoke to us at length regarding my father’s critical condition, answering all the questions we had on that regard. We had the pleasant opportunity to appreciate his excellent bedside manners, medical knowledge, courteous and compassionate interaction with patient’s relatives. Dr. Mazzoccoli assured us that he would do his best to overview and coordinate my father’s care at your hospital. That positive and professional approach immediately gave us the impression that luckily we had my father in good hands. My mother, my brother and I felt so much better after meeting with such an outstanding physician.

During the following several days, Dr. Mazzoccoli constantly interacted with me regarding the proceedings of my father’s condition and subsequent plans. All specialists consulted by Dr. Mazzoccoli were also very involved in my father’s care, working as a team lead by Dr. Mazzoccoli. We were so deeply touched by the special treatment received that we asked Dr. Mazzoccoli to request privileges to the nursing home where my father was transferred upon discharge from the hospital, so that he would be able to continue following my father’s care at that facility.

My father was extubated on 6/4/06, and is currently admitted to a regular floor, in stable condition. Hopefully, he will be transferred soon to rehabilitation.

I want to express my sincere appreciation to your hospital administration, medical and nursing staff for the wonderful care offered to my father. Physicians like Dr. Mazzoccoli make your hospital a special place for the entire community to count on for the care of their loved one. I would recommend Dr. Vito Mazzoccoli to anybody who needs a dedicated, capable and experienced physician who treats patients and relatives with class and respect.

Our family wishes Dr. Mazzoccoli the best career at your hospital. I am asking for this letter to appear in the permanent record of Dr. Vito Mazzoccoli.

Thank you very much for your kind attention.

Sincerely yours,

Nicki